Sim Commander Software Documentation
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What Does Cloud Tuning Do?
2427 Views •SimXperience Driver Installation
2661 Views •Expert Update Troubleshooting & Testing
2020 Views •Compatibility With Other Hardware & Software
2472 Views •Launching Games in VR
2928 Views •Conditional Effect Group Intro
2160 Views •Sim Commander API / SDK - Open Game Telemetry
4385 Views •Manually Restore Sim Commander Settings From Backup
1995 Views •Sim Commander 4.5 Quick Start Guide
12168 Views •Sim Commander API / SDK - Open Game Telemetry
4385 Views •Managing Games In Sim Commander
3764 Views •Sim Commander Tuning Quick Start Guide
3328 Views •How To Add Games That Weren't Detected
3115 Views •Launching Games in VR
2928 Views •Game Specific Configuration
2837 Views •Sim Commander Heads Up Display (HUD) Gauge Tutorial
2798 Views •How To Reset a Profile To Default Settings
2704 Views •SimXperience Driver Installation
2661 Views •How Do I Use Cloud Tuning?
2567 Views •How To Auto Discover Games/Profiles
2525 Views •Compatibility With Other Hardware & Software
2472 Views •What Does Cloud Tuning Do?
2427 Views •How To Stay Connected To iRacing
2395 Views •Understanding Configuration Warnings
2288 Views •How To Reset Profile To Defaults
2188 Views •Conditional Effect Group Intro
2160 Views •How To Map Voice Command Button
2070 Views •How To Auto Tune From Lap
2063 Views •Expert Update Troubleshooting & Testing
About Sim Commander Updates
Sim Commander 4 Updates have been designed to be highly reliable and never leave your Sim Commander software in a non-functional state even if an update fails when part way through the process.
Troubleshooting Sim Commander Updates
In the event of an update failure it is suggested that the user:
Close Sim Commander and any games/apps
Get ALL Windows Updates
Reboot PC
Verify that your internet connection is stable and online
Verify that no additional Windows Updates are available after the reboot
Close any unnecessary applications
Start Sim Commander and attempt the update once more
In the many year Sim Commander history, we're aware of only 2 update failures worldwide that were not solved by the process prescribed above. These failures were related to an overly aggressive anti-virus / security software mistaking the way that the Sim Commander gathers data from games as a virus-like behavior and therefore halting the update process without warning or notification in some cases. If steps 1-7 above do not bring success, it is suggested that you follow steps 1-6 AGAIN, then temporarily disable your anti-virus//security software before starting Sim Commander and attempting the update once more.
The Sim Commander keeps a VERY thorough log of the update process. If the steps above do not solve the update failure, as a last resort, you can zip and email the update log files to SimXperience Customer Support for software engineering review. The log files can be found in:
C:\Users\YOUR USER NAME\AppData\Local\Kjs.AppLife.Update\Kjs.AppLife.Update.Engine.XXXXXXXXXXXXX.log
Receiving Non-Public Updates
You will need to merge the following settings xml into the existing xml keys in your C:\Program Files (x86)\SimXperience\Sim Commander 4\Commander4.exe.config file. Here is the complete xml.
<?xml version="1.0" encoding="utf-8" ?>
<configuration>
<appSettings>
<add key="Kjs.AppLife.Update.Tester" value="true" />
</appSettings>
</configuration>
If you already have a <configuration> section in your file, then you would only add these lines inside it:
<appSettings>
<add key="Kjs.AppLife.Update.Tester" value="true" />
</appSettings>
If you already have a configuration and appsettings section, you would only add this line inside the appsettings:
<add key="Kjs.AppLife.Update.Tester" value="true" />
NOTE: On Windows 10, you may be unable to save changes directly to a file that is located in C:\Program Files (x86)\* so you may need to save the file changes to your desktop, then copy the file into the C:\Program Files (x86)\SimXperience\Sim Commander 4 folder.
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