Sim Commander Software Documentation
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What Does Cloud Tuning Do?
2625 Views •SimXperience Driver Installation
2868 Views •Expert Update Troubleshooting & Testing
2182 Views •Compatibility With Other Hardware & Software
2658 Views •Launching Games in VR
3137 Views •Conditional Effect Group Intro
2315 Views •Sim Commander API / SDK - Open Game Telemetry
5082 Views •Manually Restore Sim Commander Settings From Backup
2195 Views •Sim Commander 4.5 Quick Start Guide
14691 Views •Sim Commander API / SDK - Open Game Telemetry
5082 Views •Managing Games In Sim Commander
4276 Views •Sim Commander Tuning Quick Start Guide
3540 Views •How To Add Games That Weren't Detected
3343 Views •Game Specific Configuration
3206 Views •Launching Games in VR
3137 Views •Sim Commander Heads Up Display (HUD) Gauge Tutorial
3025 Views •How To Reset a Profile To Default Settings
2941 Views •SimXperience Driver Installation
2868 Views •How Do I Use Cloud Tuning?
2749 Views •How To Auto Discover Games/Profiles
2715 Views •Compatibility With Other Hardware & Software
2658 Views •What Does Cloud Tuning Do?
2625 Views •How To Stay Connected To iRacing
2570 Views •Understanding Configuration Warnings
2437 Views •How To Reset Profile To Defaults
2372 Views •Conditional Effect Group Intro
2315 Views •How To Auto Tune From Lap
2241 Views •How To Map Voice Command Button
2233 Views •Expert Update Troubleshooting & Testing
About Sim Commander Updates
Sim Commander 4 Updates have been designed to be highly reliable and never leave your Sim Commander software in a non-functional state even if an update fails when part way through the process.
Troubleshooting Sim Commander Updates
In the event of an update failure it is suggested that the user:
Close Sim Commander and any games/apps
Get ALL Windows Updates
Reboot PC
Verify that your internet connection is stable and online
Verify that no additional Windows Updates are available after the reboot
Close any unnecessary applications
Start Sim Commander and attempt the update once more
In the many year Sim Commander history, we're aware of only 2 update failures worldwide that were not solved by the process prescribed above. These failures were related to an overly aggressive anti-virus / security software mistaking the way that the Sim Commander gathers data from games as a virus-like behavior and therefore halting the update process without warning or notification in some cases. If steps 1-7 above do not bring success, it is suggested that you follow steps 1-6 AGAIN, then temporarily disable your anti-virus//security software before starting Sim Commander and attempting the update once more.
The Sim Commander keeps a VERY thorough log of the update process. If the steps above do not solve the update failure, as a last resort, you can zip and email the update log files to SimXperience Customer Support for software engineering review. The log files can be found in:
C:\Users\YOUR USER NAME\AppData\Local\Kjs.AppLife.Update\Kjs.AppLife.Update.Engine.XXXXXXXXXXXXX.log
Receiving Non-Public Updates
You will need to merge the following settings xml into the existing xml keys in your C:\Program Files (x86)\SimXperience\Sim Commander 4\Commander4.exe.config file. Here is the complete xml.
<?xml version="1.0" encoding="utf-8" ?>
<configuration>
<appSettings>
<add key="Kjs.AppLife.Update.Tester" value="true" />
</appSettings>
</configuration>
If you already have a <configuration> section in your file, then you would only add these lines inside it:
<appSettings>
<add key="Kjs.AppLife.Update.Tester" value="true" />
</appSettings>
If you already have a configuration and appsettings section, you would only add this line inside the appsettings:
<add key="Kjs.AppLife.Update.Tester" value="true" />
NOTE: On Windows 10, you may be unable to save changes directly to a file that is located in C:\Program Files (x86)\* so you may need to save the file changes to your desktop, then copy the file into the C:\Program Files (x86)\SimXperience\Sim Commander 4 folder.
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