Sim Commander Software Documentation
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What Does Cloud Tuning Do?
2018 Views •SimXperience Driver Installation
2138 Views •Expert Update Troubleshooting & Testing
1617 Views •Compatibility With Other Hardware & Software
2008 Views •Launching Games in VR
2427 Views •Conditional Effect Group Intro
1769 Views •Sim Commander API / SDK - Open Game Telemetry
3559 Views •Manually Restore Sim Commander Settings From Backup
1555 Views •Sim Commander 4.5 Quick Start Guide
9273 Views •Sim Commander API / SDK - Open Game Telemetry
3559 Views •Managing Games In Sim Commander
3100 Views •Sim Commander Tuning Quick Start Guide
2770 Views •How To Add Games That Weren't Detected
2564 Views •Launching Games in VR
2427 Views •Sim Commander Heads Up Display (HUD) Gauge Tutorial
2237 Views •How To Reset a Profile To Default Settings
2235 Views •Game Specific Configuration
2225 Views •SimXperience Driver Installation
2138 Views •How Do I Use Cloud Tuning?
2117 Views •How To Auto Discover Games/Profiles
2066 Views •What Does Cloud Tuning Do?
2018 Views •Compatibility With Other Hardware & Software
2008 Views •How To Stay Connected To iRacing
1943 Views •Understanding Configuration Warnings
1921 Views •Conditional Effect Group Intro
1769 Views •How To Reset Profile To Defaults
1713 Views •How To Auto Tune From Lap
1668 Views •How To Map Voice Command Button
1652 Views •Expert Update Troubleshooting & Testing
About Sim Commander Updates
Sim Commander 4 Updates have been designed to be highly reliable and never leave your Sim Commander software in a non-functional state even if an update fails when part way through the process.
Troubleshooting Sim Commander Updates
In the event of an update failure it is suggested that the user:
Close Sim Commander and any games/apps
Get ALL Windows Updates
Reboot PC
Verify that your internet connection is stable and online
Verify that no additional Windows Updates are available after the reboot
Close any unnecessary applications
Start Sim Commander and attempt the update once more
In the many year Sim Commander history, we're aware of only 2 update failures worldwide that were not solved by the process prescribed above. These failures were related to an overly aggressive anti-virus / security software mistaking the way that the Sim Commander gathers data from games as a virus-like behavior and therefore halting the update process without warning or notification in some cases. If steps 1-7 above do not bring success, it is suggested that you follow steps 1-6 AGAIN, then temporarily disable your anti-virus//security software before starting Sim Commander and attempting the update once more.
The Sim Commander keeps a VERY thorough log of the update process. If the steps above do not solve the update failure, as a last resort, you can zip and email the update log files to SimXperience Customer Support for software engineering review. The log files can be found in:
C:\Users\YOUR USER NAME\AppData\Local\Kjs.AppLife.Update\Kjs.AppLife.Update.Engine.XXXXXXXXXXXXX.log
Receiving Non-Public Updates
You will need to merge the following settings xml into the existing xml keys in your C:\Program Files (x86)\SimXperience\Sim Commander 4\Commander4.exe.config file. Here is the complete xml.
<?xml version="1.0" encoding="utf-8" ?>
<configuration>
<appSettings>
<add key="Kjs.AppLife.Update.Tester" value="true" />
</appSettings>
</configuration>
If you already have a <configuration> section in your file, then you would only add these lines inside it:
<appSettings>
<add key="Kjs.AppLife.Update.Tester" value="true" />
</appSettings>
If you already have a configuration and appsettings section, you would only add this line inside the appsettings:
<add key="Kjs.AppLife.Update.Tester" value="true" />
NOTE: On Windows 10, you may be unable to save changes directly to a file that is located in C:\Program Files (x86)\* so you may need to save the file changes to your desktop, then copy the file into the C:\Program Files (x86)\SimXperience\Sim Commander 4 folder.
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