Sim Commander Software Documentation
What Does Cloud Tuning Do?
1 Views •SimXperience Driver Installation
1 Views •Expert Update Troubleshooting & Testing
1 Views •Compatibility With Other Hardware & Software
1 Views •Launching Games in VR
1 Views •Conditional Effect Group Intro
1 Views •Sim Commander API / SDK - Open Game Telemetry
1 Views •How to Auto-Tune-MUST READ
1 Views •Compatibility With Other Hardware & Software
1 Views •Understanding Configuration Warnings
1 Views •How To Auto Tune From Lap
1 Views •SimXperience Driver Installation
1 Views •How To Set Speech Language
1 Views •Game Specific Configuration
1 Views •Conditional Effect Group Intro
1 Views •How To Reset a Profile To Default Settings
1 Views •How To Map Voice Command Button
1 Views •What Does Cloud Tuning Do?
1 Views •How Do I Use Cloud Tuning?
1 Views •Sim Commander 4 Quick Start Guide
1 Views •How To Add Games That Weren't Detected
1 Views •Sim Commander Heads Up Display (HUD) Gauge Tutorial
1 Views •Managing Games In Sim Commander
1 Views •How To Fully Reset A Game To Defaults
1 Views •How To Uninstall License
1 Views •How To Disable Voice Control
1 Views •Sim Commander API / SDK - Open Game Telemetry
1 Views •About Sim Commander Updates
Sim Commander 4 Updates have been designed to be highly reliable and never leave your Sim Commander software in a non-functional state even if an update fails when part way through the process.
Troubleshooting Sim Commander Updates
In the event of an update failure it is suggested that the user:
Close Sim Commander and any games/apps
Get ALL Windows Updates
Reboot PC
Verify that your internet connection is stable and online
Verify that no additional Windows Updates are available after the reboot
Close any unnecessary applications
Start Sim Commander and attempt the update once more
In the many year Sim Commander history, we're aware of only 2 update failures worldwide that were not solved by the process prescribed above. These failures were related to an overly aggressive anti-virus / security software mistaking the way that the Sim Commander gathers data from games as a virus-like behavior and therefore halting the update process without warning or notification in some cases. If steps 1-7 above do not bring success, it is suggested that you follow steps 1-6 AGAIN, then temporarily disable your anti-virus//security software before starting Sim Commander and attempting the update once more.
The Sim Commander keeps a VERY thorough log of the update process. If the steps above do not solve the update failure, as a last resort, you can zip and email the update log files to SimXperience Customer Support for software engineering review. The log files can be found in:
C:\Users\YOUR USER NAME\AppData\Local\Kjs.AppLife.Update\Kjs.AppLife.Update.Engine.XXXXXXXXXXXXX.log
Receiving Non-Public Updates
You will need to merge the following settings xml into the existing xml keys in your C:\Program Files (x86)\SimXperience\Sim Commander 4\Commander4.exe.config file. Here is the complete xml.
<?xml version="1.0" encoding="utf-8" ?>
<configuration>
<appSettings>
<add key="Kjs.AppLife.Update.Tester" value="true" />
</appSettings>
</configuration>
If you already have a <configuration> section in your file, then you would only add these lines inside it:
<appSettings>
<add key="Kjs.AppLife.Update.Tester" value="true" />
</appSettings>
If you already have a configuration and appsettings section, you would only add this line inside the appsettings:
<add key="Kjs.AppLife.Update.Tester" value="true" />
NOTE: On Windows 10, you may be unable to save changes directly to a file that is located in C:\Program Files (x86)\* so you may need to save the file changes to your desktop, then copy the file into the C:\Program Files (x86)\SimXperience\Sim Commander 4 folder.
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