How To Verify Your Order

For the protection of all involved in the transaction, we may ask you to provide some additional information to verify your order before it's released. If your transaction is flagged for verification, you will receive an email from our fraud prevention team, asking you to provide additional information to verify the transaction and a link to the SimXperience.com web page where you can submit the information requested such as an image of the front and back of the cardholders photo ID and/or a code that we sent to the billing address via FedEx. 

SimXperience will never ask you too submit order verification information anywhere other than this secure form: https://www.simxperience.com/helpdesk/fraud-prevention-9